How to Win Friends and Influence People quotes

“The first and most foundational principle of human relations is also the hardest to live by: don't criticize, condemn, or complain.”

“There is only one way to get anybody to do anything, Carnegie wrote: by making them want to do it.”

“The third fundamental principle answers the question of how to actually move people: arouse in the other person an eager want.”

“The way to make friends and win people, Carnegie taught, is to become genuinely interested in other people.”

“Actions speak louder than words, and a smile says, "I like you.”

“The third way to make people like you is to remember and use their name.”

“The fourth way to make people like you is to be a good listener and encourage others to talk about themselves.”

“The fifth way to make people like you is to talk in terms of the other person's interests.”

“The compliment must be honest — the law is to make the other person feel important sincerely, not with the cheap flattery everyone sees through.”

“A person convinced against their will is of the same opinion still.”

“The replacement phrase Carnegie recommended is a small masterpiece of humility: "Well, now, look.”

“The third principle is the bracing complement to the second: if you are wrong, admit it quickly and emphatically.”